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Who We Are

Built by IT Pros, For IT Pros

We are a cloud-native, fully remote, team of IT Pros that include dozens of years of experience in all areas of IT.

 

Founder: Tyler

Why I Built This

When ChatGPT came out, I spent all my spare time for two years (and counting) researching AI and saw and believe in its potential to really help IT Pro's like myself and others. But when I actually used the AI tools available, I saw problems:

 

❌ They weren’t built for us. Generic, trained on public data, requiring endless prompt engineering just to be useful. Many industry experts like Andrew Ng believe specialized specific apps and agents are the future of AI.
❌ They lacked out-of-the-box context & useful integrations. IT workflows need more than generic AI responses.
❌ They have a whole new load of constant changes, privacy and security issues. If you’re not keeping up with AI industry constantly, your data’s at risk. I just want someone else to do that.
❌ They were another learning curve. IT pros don’t need yet another technology to master just to get basic value.

I kept wishing someone would solve these problems—so I did.

What Makes IT Pro Chat Different?

✅ No training on user data. What you share stays private while still being usable.
✅ Built for IT pros, by IT pros. No fluff, just real help and real ROI.
✅ Reliable, fast, and easy. Because IT doesn’t need more complexity or research.

Security, Privacy, and Trust First

Security isn’t an afterthought—it’s in our DNA. As CISSP and GCIH-certified professionals, we don’t just talk about cybersecurity—we live it. For example, it begins with threat modeling and intelligence, then we undergo annual security assessments to risk management and adhere to industry-best practices.

We care about privacy because we know what can go wrong—better than most. IT Pro Chat is the kind of tool we’d trust ourselves.

Sustainable and Ethical Growth:

Our approach to growth is twofold: sustainable and ethical. While we are ambitious, we are also mindful of our roots as a small, independent team. This balance keeps us grounded and focused on providing value over volume. Our future path, whether it involves expanding through investments or maintaining our lean structure, will always be aligned with our commitment to ethical practices and sustainable growth

Our Approach

Sustainable and Ethical Growth:

Our approach to growth is twofold: sustainable and ethical. While we are ambitious, we are also mindful of our roots as a small, independent team. Our first goal is to creates a simple sustainable business. This balance keeps us grounded and focused on providing value over volume. Our future path, whether it involves expanding through investments or maintaining our lean structure, will always be aligned with our commitment to ethical practices and sustainable growth

Support beyond the software:

Technology is only as good as the people who use it. That’s why we go the extra mile to make sure IT Pro Chat isn’t just a tool, but a trusted resource.

🔹 We provide guidance to help you get the most out of it.
🔹 We listen. Your feedback directly shapes our roadmap.
🔹 We believe in augmenting IT professionals, not replacing them or only focusing on the dollars.

We’re a small team of IT professionals, not a massive tech company chasing trends and marketing jargon. That means:
✅ We can move faster and smarter.
✅ We listen.
✅ We build for real needs, not buzzwords.

Join Us on Our Journey

We invite you to be a part of our journey. We can’t change this industry alone. If this sounds like the kind of company you’d want to support, join us by clicking GET STARTED at the top.

—and let’s shape the future of AI in IT together.

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